Managed Services

We keep your IT running smoothly with expert management that adapts to your needs, ensuring optimal performance and uninterrupted business growth​

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Overview

A successful go-live is just the beginning of the
journey; actual transformations starts post Go-live.  Appstrail’s
certified Salesforce experts deliver support and maintenance
services that gives your organization the power to leverage
Salesforce solutions to the fullest.

For Change Management and Adoption

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For Proactive Maintenance and Support

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To Get Right ROI Out of Implementation

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Approach

Our Approach in bringing your vision to life

Appstrail’s consulting framework is designed to deliver comprehensive and tailored solutions that address the specific needs of our clients.

Current IT Assessment & Onboarding​​
We thoroughly assess your IT environment to identify improvement areas and risks, then develop a tailored onboarding plan for a seamless transition to our management
Define service model & Scope​
We collaborate with your team to design a service model aligned with your business goals, customizing SLAs, monitoring, and support, while ensuring clear communication of roles and responsibilities.
Implement and Integrate with existing process​
Our team implements the managed services with minimal disruption, integrating necessary tools and processes while testing to ensure all systems meet performance benchmarks.
Proactive monitoring & Maintenance​
We continuously monitor your IT environment, performing regular updates and providing insights to address issues before they impact your business.
Incident Management & Support​
We offer 24/7 support with a structured incident management process to minimize downtime and maintain transparent communication throughout the resolution.
Optimisation & Continuous Improvement​
Our team regularly reviews system performance, optimizing resources and workflows while staying ahead of emerging trends to ensure agility and efficiency.
Reporting &Strategic Planning​
We provide detailed reports, conduct periodic reviews, and collaborate on strategic planning to align IT services with your evolving business goals.

Brief overview of Project

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Project Team Research

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Comprehend Needs & Budget

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Timeline with Payment docs

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Project Initiation with Proposal

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Success

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Subtitle

Why choose Appstrail

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Dedicated Success Portal

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Dedicated CSM and TAM

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Exclusive access to accelerators

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Title Text

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Title Text

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Scope of Service

WHEN YOU CHOOSE APPSTRAIL’S MANAGED SERVICE, YOU’LL ENJOY ACCESS TO

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Administrative Support

Advisory Assistance

Proactive Approach

Ease of  Business

Performance Monitoring & Optimisation

Data Maangement

Access to Appstrail Accelerators and Solution

User Training and Support

Don’t just take our word for it!

Discover what it's like to partner with appstrail from those who know best - our valued clients

“The Appstrail team we worked with was very co-operative, having good Salesforce product knowledge and proactive in providing solutions to the business requirement. We worked with them to implement Customer360 a Must appreciate their quick Turnaround time in providing the customized solutions.”

Neha more

Deputy manager. 
Panasonic Life Solutions

“Our experience with Appstrail Technology Pvt. Ltd. in implementing the Data Governance App in CRM Salesforce has been exceptional. The implementation was smooth, and the project was successfully completed in July 2024. The Data Governance App interface and robust features have significantly enhanced our data management capabilities.
 We highly recommend Appstrail Technology Pvt. Ltd. for their efficiency and reliability.”

Sachin Sawant

Salesforce Administrator at ACG World, ACG World

“We are extremely pleased with the services provided by Appstrail as our Salesforce implementation partner. Their commitment to timely delivery, exceptional teamwork, and deep industry knowledge in the 2-wheeler electric vehicle automotive segment has been truly impressive. Thanks to their Salesforce delivery expertise, we've achieved a successful Salesforce implementation. we highly recommend Appstrail for their outstanding performance and dedication to our project's success.”

Anshuman singh

Manager Sales, Ather energy

"Understanding of the problem statement & its delivery was inline with the business outcome. We recommend Appstrail for the salesforce implementation they had good understanding of salesforce product. Delivery process is also smooth and very open for the feedbacks and incorporation . Quick turn around on blockers & problems. We are engaging on more projects with them . Team is very energetic & transparent."

Pradhumna Joshi

Bike Bazaar

"We required a CRM module to bridge gap in cross-sell. After evaluating few solutions we settled at Salesforce and Appstrail as implementation partner. Appstrail was chosen as they understood pain point and were able to demonstrate SF solution to address the pain point. The scope documentation is another good part which Appstrail played very-well. Technical team at Appstrail is proactive and open for discussion and changes at any time. Seeing to successful launch of SF-Sales cloud, we are exploring other modules with the help of Appstrail."

Imran Khan

Senior manager at Protean Egov technologies Ltd

"We are very Much Satisfied with the Services provided by Appstrail. The entire Team is Excellent. Appreciate the teams efforts to help us out with our requirements. They Understand the Requirement very well & then work out well on the requirements."

Mrunalini Bankar

Asst Manager - Business Developments, Risha Aquapruf Infrastructures LLP

"It has been a pleasant experience working with the Appstrail team. They have been successful so far in translating our business requirements into system-level and feature mapping. Some of the customized solutions bought to the table from them have been a value addition. Look forward to working with Satish and the team on upcoming phase of implementations."

Akhilesh R

Sales operation manager, Cashfree Payments India Private Limited

"We evaluated multiple technologies other than Salesforce to build our new LOS. We had options available right from out of the box and to build custom from ground up; however, Appstrail consulted us and proved why Salesforce is the right platform and designed and reimagined our new LOS from ground up. Their consulting approach, strong design knowledge and expertise on roll out strategy has really helped deliver the right product. Our business has improved post go live and would highly recommend Appstrail to other customers."

Yogesh Bade

Deputy General Manager, Technology
Wheels EMI

"Entire process was seamless and well managed. Team is very courteous, kind, and knowledgeable."

Samir Pandya

Global Head - Business Development,
Jai Research Foundation

"Appstrail did a thorough job for us and designed an elegant, helpful solution that will save time and allow better reporting. They communicated effectively and delivered on schedule, while being accommodating. Their suggestions were useful, knowledgeable, and steered us to the best outcome. I highly recommend working with Appstrail, they are a skilled and efficient team!"

Leah Lindsay

Lead, R&D Science Philanthropy at Takeda

"Product Expert team, efficient & timely delivery, great support"

Sayali Aklekar

Head IT & Digital,
Cleantech Solar

"I appreciate that they future proofed and put in extra work to make sure that we wouldn't have to spend extra on the next development cycle. Which is helping us out now a lot. Putting our convenience and cost and first over their profit is something that is most"

Yash Dodia

Executive Director,
Windoors International Ltd

FAQs

Explore our comprehensive list of commonly asked questions. Rest assured; we've got the answers you need.

Do you offer internships?

Absolutely, we do provide internship opportunities. While experience is valued, we prioritize excellence and dedication. If you're enthusiastic and motivated by technology, we encourage you to apply with us. Whether you're a seasoned professional or a newcomer, if you're the right fit, you're the right fit. Here's an interesting tidbit: for exceptional candidates, we also offer pre-placement offers

Can a fresher apply at Appstrail?

Absolutely! Whether you're a recent college graduate or new to the field of technology or Salesforce, if you demonstrate dedication and enthusiasm for the position you're interested in, your job application will be considered.

What is your working model?

At Apppstrail, we adhere to an office-centric working model, valuing genuine human connections. We aim for 90% of our team members to work from our stunning office spaces. Insider's tip: To fully immerse yourself in the authentic Apppstrail experience, working from the office is the way to go

Is there a training Program?

We've designed an exclusive Training & Development Program tailored for our entire team. Each team leader is dedicated to fostering growth and prosperity among their team members, offering unwavering support and mentorship whenever and wherever it's needed.

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