Transforming Real-time Social Insights into Strategic Engagement with Social CRM
As we navigate a world of social reign, statistics reveal a compelling narrative. Are you aware that over 3.6 billion people actively use social media, shaping their perceptions and influencing purchasing decisions? Until now, potential customers' social media activity remained
Putting People First: The Path to a Human-Centric Manufacturing Revolution
In a competitive market, where consumer expectations shift rapidly, manufacturers are often stretched to ensure their production systems are flexible, sustainable, and quick. This has opened them up to unforeseen workforce challenges. Not surprisingly, in order to meet current and
Elevate B2B Retail Strategy with Salesforce’s Flexible and Scalable Solutions
In many ways, technology has had an inherent and lasting impact on customer expectations. That also includes the traditionally tech-hesitant business-to-business (B2B) buyer, who, just like retail customers, is now seeking to instantly browse, research and transact at any time