Transforming Real-time Social Insights into Strategic Engagement with Social CRM
As we navigate a world of social reign, statistics reveal a compelling narrative. Are you aware that over 3.6 billion people actively use social media, shaping their perceptions and influencing purchasing decisions? Until now, potential customers' social media activity remained
Empowering the BFSI industry for Unrivaled Customer Experience (CX)
Today, 81% of organisations globally compete based on customer experience, and the BFSI sector is no different. While we see digital transformation services in the BFSI industry pacing up in an attempt to fuel growth, only 30% of banks have
Choosing the right CRM: Aligning business goals with the perfect CRM solution
In today's business dynamics, CRM is indispensable. Without it, the fabric of effective customer relationships cannot be woven. Yet, 48% of business leaders claim that their CRM fails to fulfil their needs and goals.
Decoding Navigator: Salesforce Consulting Partner Program
Salesforce Consulting Partner Program is a way to quantify the efforts of Salesforce Consulting partners. This program by Salesforce helps the partners grow.